Bright Leaf Bakery - Job Description Pack
How to use this pack: Each role below is a ready-to-post job description. Fill in the bracketed placeholders, check the details with each hiring manager, and work through the "Before you post" checklist. This document pastes directly into Word or Google Docs with headings, bullets, and tables intact.
Roles at a Glance
| Role | Department | Reports To | Employment Type | Location / Arrangement | Pay Range |
|---|---|---|---|---|---|
| Cafe Shift Lead | Cafe / Front of House | Store Manager | Full-time | On-site, Portland, OR | $20-$23/hr plus tips |
| Production Baker | Production / Kitchen | Head Baker | Full-time | On-site, Portland, OR | $19-$22/hr |
| Bookkeeper (Part-Time) | Finance & Administration | Owner | Part-time (~20 hrs/wk) | Remote-friendly within Oregon | $28-$34/hr |
| Marketing Coordinator | Marketing | Owner | Full-time | Hybrid: 2 days/week at our SE Division location, Portland, OR | $52k-$60k |
| Catering & Wholesale Coordinator | Operations | Operations Manager | Full-time | On-site, Portland, OR | $50k-$58k |
Cafe Shift Lead
At a glance
- Department: Cafe / Front of House
- Reports to: Store Manager
- Employment type: Full-time
- Schedule: Opening and closing shifts, including early mornings, evenings, and weekends [confirm typical schedule]
- Location: On-site at [confirm location] in Portland, OR
About us
Bright Leaf Bakery is a scratch bakery and cafe with three locations in Portland and a team of about 40 people. We make everything in-house, from our breads and pastries to a small lunch menu. We care about good ingredients, being kind to each other, and promoting from within. Our cafes are casual, busy, and supportive, and our shift leads set that tone.
The role
As a Shift Lead, you run the front counter during your shift so that customers get a great experience and your team feels supported. You open or close the cafe, keep the line moving, and make sure the cash drawer balances at the end of the day. You also train new baristas and step in when a customer has a problem. This is a hands-on leadership role and a natural next step for anyone who wants to grow in food service.
What you'll do
- Run the front counter during your shift: set positions, manage breaks, and keep service moving during rushes
- Open and close the cafe using our checklists, including setup, cleaning, and securing the store
- Count drawers, reconcile cash and card sales, and prepare deposits accurately
- Train new baristas on drinks, the register, and how we treat guests
- Handle customer questions and complaints calmly, and make things right when something goes wrong
- Keep the pastry case, counter, and seating area clean, stocked, and looking inviting
- Make drinks and serve customers alongside your team
- Share updates with the Store Manager about staffing, supplies, and anything that needs attention
What you'll bring (must-haves)
- At least 1 year of food service experience
- Some experience supervising, leading shifts, or training others
- Comfort handling cash and closing out a register accurately
- A calm, friendly way of dealing with customers, even when it's busy
- Availability for opening and closing shifts, including weekends [confirm]
Nice to have
- Barista or espresso experience
- Experience at a bakery or scratch-made food business
- Familiarity with POS systems such as [add your POS, if you'd like]
What we offer
- Pay: $20-$23/hr plus tips
- Benefits (full-time): health and dental after 60 days, 2 weeks PTO, 401(k) with 3% match, free shift meal, 50% off bakery items
- A team that believes in promoting from within
Work environment / physical requirements
These are essential functions of the job, with or without reasonable accommodation:
- Stand and walk for most of a shift (about [8] hours)
- Move items such as milk crates and supply boxes, up to 25 lb [confirm weight]
- Work around hot equipment, espresso machines, and a busy counter
How to apply
Apply at brightleafbakery.com/careers with your resume and a few sentences about why you'd like to join Bright Leaf.
Equal opportunity
Bright Leaf Bakery is an equal opportunity employer. We welcome people of every background and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law. If you need an accommodation during the application or interview process, let us know at [contact email or phone] and we'll be glad to help.
Production Baker
At a glance
- Department: Production / Kitchen
- Reports to: Head Baker
- Employment type: Full-time
- Schedule: Early mornings with a 4:00 a.m. start [confirm shift length and days]
- Location: On-site at [confirm production location] in Portland, OR
About us
Bright Leaf Bakery is a scratch bakery and cafe with three locations in Portland and a team of about 40 people. Everything we sell is made in-house, from our breads and pastries to a small lunch menu. We care about good ingredients, being kind to each other, and promoting from within. Our kitchen is busy, casual, and supportive, and it's where everything starts.
The role
As a Production Baker, you make the bread and pastries that fill our cases every morning. You start early, mix and shape dough by following our recipes at volume, and help keep the kitchen clean and running smoothly. You'll work closely with the Head Baker, who will teach you our methods. Bakery or kitchen experience helps, but we'll train the right person who is reliable, careful, and excited to learn.
What you'll do
- Mix, portion, and shape bread and pastry doughs following our recipes and production schedule
- Scale ingredients accurately and follow recipes consistently at large batch sizes
- Proof, bake, and finish products so they're ready for our cafes on